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Please share your experience at ICARE :

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Current Average Ratings
Overall Service
Avg: 3.46/5
Performance of supporting staff
Avg: 3.47/5
Satisfaction of the consultation with doctor
Avg: 3.98/5
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Total Avg Rating: 3.65 out of 5 with based on 199 rating(s)
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Overall Service
Performance of supporting staff
Satisfaction of the consultation with doctor

Reviews (198)

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( 5 out of 5 )

February 2, 2026 3:14 pm3 days ago
Overall Service
Best
Performance of supporting staff
Best
Satisfaction of the consultation with doctor
Best
Comment:

My eyelid operation was done by Dr. Surbhi Shalini in August 2025. The procedure was successful, and I am very happy with the results. The doctor and staff were caring, professional, and reassuring.

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( 5 out of 5 )

January 16, 2026 6:27 am3 weeks ago
Overall Service
Best
Performance of supporting staff
Best
Satisfaction of the consultation with doctor
Best
Comment:

Choosing "Dr. Shalini Sharma", a highly experienced Senior Consultant and one of the best ICL surgeon, for my ICL surgery at ICARE Hospital was one of the best decisions I have made. She i

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( 5 out of 5 )

January 12, 2026 12:02 pm3 weeks ago
Overall Service
Best
Performance of supporting staff
Best
Satisfaction of the consultation with doctor
Best
Comment:

Dr. Shalini Sharma, is very kind and attentive, made me feel at ease. She explained every step of the procedure. I would say "She is a wonderful consultant". Thank you for your compassion

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( 5 out of 5 )

January 6, 2026 7:16 am1 month ago
Overall Service
Best
Performance of supporting staff
Best
Satisfaction of the consultation with doctor
Best
Comment:

Ms. Shalini treated my mother for Cataract in left eye and the surgery went so smooth and was done very neatly and left no complication. Her attitude towards the patient was very caring

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( 1 out of 5 )

December 23, 2025 8:23 am1 month ago
Overall Service
Worst
Performance of supporting staff
Worst
Satisfaction of the consultation with doctor
Worst
Comment:

Ridiculous and pathetic service. Wait time is just crazy. Had to wait for more than 4 hours to just meet a counsellor.

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( 1 out of 5 )

December 15, 2025 9:11 am2 months ago
Overall Service
Worst
Performance of supporting staff
Worst
Satisfaction of the consultation with doctor
Worst
Comment:

I visited icare at 0130pm today n staff on counter forced us misleading counter by counter for 2 minutes payment by 45 minutes, ridiculous behavior n height is no public relation officer to listen

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( 1.65 out of 5 )

November 17, 2025 3:46 pm3 months ago
Overall Service
Worst
Performance of supporting staff
Not Bad
Satisfaction of the consultation with doctor
Worst
Comment:

The worst place one can refer. Charges like hell, doctors are of no use. My dad was having issues with eyes "retina". Dr. Khandelwal was referred, did multiple surgeries, and all for lame.

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( 5 out of 5 )

November 7, 2025 11:10 am3 months ago
Overall Service
Best
Performance of supporting staff
Best
Satisfaction of the consultation with doctor
Best
Comment:

Excellent,

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Overall Service
Worst
Performance of supporting staff
Worst
Satisfaction of the consultation with doctor
Worst
Comment:

Bad staff, misbehaved with me and my mother in law

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( 5 out of 5 )

November 1, 2025 12:03 pm3 months ago
Overall Service
Best
Performance of supporting staff
Best
Satisfaction of the consultation with doctor
Best
Comment:

Surgery of my Right eye done on 30 Oct. Thanks to Dr. Shalini Sharma. Whole process from admission till discharge - systematic, transparent, smooth and prompt. Service - above par. Staff cooperative.

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