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Please share your experience at ICARE :

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Current Average Ratings
Overall Service
Avg: 3.40/5
Performance of supporting staff
Avg: 3.40/5
Satisfaction of the consultation with doctor
Avg: 3.99/5
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Total Avg Rating: 3.60 out of 5 with based on 206 rating(s)
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Overall Service
Performance of supporting staff
Satisfaction of the consultation with doctor

Reviews (205)

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( 2.3 out of 5 )

April 11, 2026 3:35 am1 week ago
Overall Service
Worst
Performance of supporting staff
Worst
Satisfaction of the consultation with doctor
Best
Comment:

I would like to bring to your attention an issue I observed today at the free check-up facility near Gate No. 3 of I Care Hospital. During my visit, I noticed irregularities in the token distribution

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( 2 out of 5 )

April 9, 2026 3:51 am1 week ago
Overall Service
Worst
Performance of supporting staff
Worst
Satisfaction of the consultation with doctor
Good
Comment:

I came here with my mother. One of the receptionist of dusky complexion has no interest in her job. She's rude as hell as if she's doing a favour on us, and she left without any reason whe

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( 1 out of 5 )

April 8, 2026 12:02 pm1 week ago
Overall Service
Worst
Performance of supporting staff
Worst
Satisfaction of the consultation with doctor
Worst
Comment:

The lift system is very bad and service is also bad for mantaince i call the name of employees gautam they i am not hera in hospital and they don't know about this

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( 2.3 out of 5 )

April 5, 2026 5:32 am2 weeks ago
Overall Service
Worst
Performance of supporting staff
Worst
Satisfaction of the consultation with doctor
Best
Comment:

Renu your surgery councillor should be taught how to treat patients during councelling. She said that final cost is this much without listening to us and ignored us. Shameful experience

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( 2.3 out of 5 )

March 11, 2026 8:36 am1 month ago
Overall Service
Worst
Performance of supporting staff
Worst
Satisfaction of the consultation with doctor
Best
Comment:

The working efficiency has detoriated The sttaf are rude and slow I have been visiting your hospital since last 5yrs but never seen such situation I have been to your hospital at 11.30 Am and pressure

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( 4.3 out of 5 )

February 25, 2026 6:05 am2 months ago
Overall Service
Good
Performance of supporting staff
Good
Satisfaction of the consultation with doctor
Best
Comment:

Dr. Shalini Sharma performed my grandfather’s cataract surgery with great skill and care. She was very patient, explained everything clearly, and made him feel comfortable throughout the process. Th

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( 3 out of 5 )

February 20, 2026 8:54 am2 months ago
Overall Service
Not Bad
Performance of supporting staff
Worst
Satisfaction of the consultation with doctor
Best
Comment:

Indecent behaviour of security staff at OPD with the aged person, when I intervened, one of the security staff was asking me to show my identity as Advocate and threatened me. I have vedio of it.

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( 5 out of 5 )

February 2, 2026 3:14 pm2 months ago
Overall Service
Best
Performance of supporting staff
Best
Satisfaction of the consultation with doctor
Best
Comment:

My eyelid operation was done by Dr. Surbhi Shalini in August 2025. The procedure was successful, and I am very happy with the results. The doctor and staff were caring, professional, and reassuring.

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( 5 out of 5 )

January 16, 2026 6:27 am3 months ago
Overall Service
Best
Performance of supporting staff
Best
Satisfaction of the consultation with doctor
Best
Comment:

Choosing "Dr. Shalini Sharma", a highly experienced Senior Consultant and one of the best ICL surgeon, for my ICL surgery at ICARE Hospital was one of the best decisions I have made. She i

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( 5 out of 5 )

January 12, 2026 12:02 pm3 months ago
Overall Service
Best
Performance of supporting staff
Best
Satisfaction of the consultation with doctor
Best
Comment:

Dr. Shalini Sharma, is very kind and attentive, made me feel at ease. She explained every step of the procedure. I would say "She is a wonderful consultant". Thank you for your compassion

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